What kind of trips does Marco
Polo Travel offer?
Marco Polo Travel offers classical tours , adventure tours like
trekking, sea kayaking and biking . Specially we provide: cycling
tours as road bike and mountain bike as adventure biking tours,
especially we specialize doing mountain bike for off road, single
track, cross country ... For more information, please go to the
website or email us at
call us at:
hotline:+84 913 571 687 for Joe Nguyen Mr
Iím not ready to make a reservation. Can Marco Polo hold space for
Due to limited availability and the popularity of our
trips, Marco Polo is unable to hold space without deposit. For more
information about the deposit amount, please contact us with the
What happens if I have to cancel
If you must cancel your trip for any reason you must do so
in writing. Cancellation refunds will be calculated as of the date
we receive your written cancellation and you will be charged 30% of
the total tour cost for flight ticket and 10% for hotel. To receive
any refund, your air tickets and, if applicable, cruise tickets must
be returned to Marco Polo Travel (in case you receive them after
having come to Vietnam). Any applicable refunds will be processed 30
days after our receipt of your written cancellation and air tickets.
After booking through internet,
who in charge will I meet or who will pick me up at airport?
Guides of Marco Polo will pick you up at the airport when
we know the day you arrive in Vietnam and if you wonder something,
please feel free contact us.
If I join in a group, what is
the maximum group size?
You're probably wondering about
the people with whom you'll share your adventure. Chances are,
they're a lot like you. Our guests include families, couples,
friends, and solo travelers from all walks of life. Spirited
travelers, they share a passion for our wonderful world. They range
in age from their late 20s to mid-70s, reminding us all that you can
never be too young or too old to have fun!
you're here, let us dispel any misconceptions you may have about
"group travel." Our groups are intentionally kept small - usually
less than 10 people for mountain bike trip and les than 14 people
with road bike - so you will not feel herded around. The guides
often have very close ties to the local community and we are readily
welcomed into the lives of the local folk.
Can I request to have more
activities (like trekking or walking) if the trip features only
Yes, you can if it is your private trip (everything is
private like: private transport, private guide, etc) but in case you
are joining in group, it is better if you make an extension tour
What will our accommodation be
Since our groups never have more than 10 travelers, we
stay in small, authentic accommodations that can't take large tour
groups. Marco Polo offers basic amenities and simple comforts with
an emphasis on the character of your destination because it depends
on the place you are staying in each destination, home-stay or small
hotels. But actually, the hotels in our programs are 2-3 star ones
with standard and deluxe rooms. If you choose a basic tour, you will
share in a twin-room.
How can I earn FREE TRAVEL with Marco Polo
It begins with your enthusiasm for travel. Simply gather
10 paying travelers to join you on the same adventure, and as the
11th passenger, you travel FREE. If you bring 8-9 friends, then
you'll receive 50% off your group's average ticketed price for
Do I receive any benefit if I
refer new travelers to Marco Polo ?
Yes. When you refer new travelers, you become one of our
partners and earn $50 per person for each traveler who
travels with us.
Does Marco Polo Travel provide a
solo trip (or private trip) with an affordable rate?
Yes, we always organize private trips at the customersí
discretion, for example, cycling all days, bike or bike tours, etc.
Regardless of private adventure cycling or classical cycling, they
are not too expensive for you to afford. Thatís for sure!
I have just glanced over your
website and found that your tours are affordable so why you can
provide such reasonable trips?
Well it is an interesting question. The reason is that we
do tours directly not via any partners or middleman. And we do our
business in internet and save a lot of money for real property.
Furthermore, we are on the way to make our name universally known so
tour quality is always put priority.
What include in the tour I may
The price you pay for your trip includes everything
related to your tour which we mention in each specific tour on our
How close to a departure date
can Marco Polo take reservations?
You should take my advice to book up to 35 days prior to
departure. At that time, we're required to finalize our passenger
information with the airlines and hotels. All bookings are by
request and are confirmed on a case-by-case basis. Please contact
our website or email for more details.
Can I return from the trip later
than the scheduled return date?
With Marco Polo you have the option to enjoy some days
more at the end of your stay, subject to flight availability. This
option enables you to travel on your own wherever you choose. Your
total travel time cannot exceed 30 days from the original date of
departure from the U.S. Additional air charges may also apply. You
will be responsible for confirming your international flight back to
your country and for your own transfers to the airport. Confirmation
will be available approximately 45 days before your departure.
Is it OK if I want to go on a
trip but just book one service in your agent like only flight
tickets or train tickets, bike hire?
Sure. Marco Polo still willingly gives you the best
service although it is a small service.
How will I be affected because
of the change of tropical climate?
Symptoms you may experience include headache, nausea, loss
of appetite, trouble with sleep, and lack of energy. We recommend
you consult your physician about the climate featured in your trip's
itinerary. Prescription drugs to minimize symptoms are available.
Do you offer discount for my
children at the age of 10?
To any children under 12 Marco Polo Travel just charges
75% of the tour cost. To children above 12 years old it is charged
like the service to adults.
Would you mind if I have some
requests on food when I do the tour with others because I am a
Never mind! Feel free as at home! But you should tell us
what kind of food you enjoy before leaving for the trip.
Which places is well-worthy for sightseeing in Vietnam? Can you
Vietnam is a peaceful country with many beautiful spots,
thatís why a lot of foreigners come to Vietnam for visiting. And we
will recommend you the places you can go if we know exactly which
you prefer: seas, forests or minority villages, etc. Contact our
website for more details.
do I need to bring?
All you need to bring - besides your spirit of adventure -
is your personal gear on gears check list: .
hard cycling will be?
designed a range of tours to suit every kind of cyclist from off
road mountain bike in Vietnam and touring in Laos.
will the weather be like ?
All of my
cycling tour are during the dry season, so you should
not have much rain.
could we believe you?
Talk to the people who have cycling with us, contact us we
will give you details.